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A call center system should reduce business costs while helping your sales and customer service reps perform at their best. Modern platforms offer a range of advanced tools that give both users and ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...

Wrapping up Q3 earnings, we look at the numbers and key takeaways for the sales software stocks, including Salesforce ...

Love it or loathe it, telemarketing is here to stay. No matter how many marketing tactics are created every year, good old cold calls still work well and produce results. You may feel like a small ...