Merchants accepting returned shipments from consumers can streamline the process by asking their customers to include their return merchandise authorization number on the side of their packages.

Computer hardware maker Zotac has exposed return merchandise authorization (RMA) requests and related documents online for an unknown period, exposing sensitive customer information. Zotac, known for ...

Tension has been high between Asus and its customers in recent months following a wave of complaints over its RMA (return merchandise authorization) process which has left many unhappy. Now, Gamers ...

The big picture: As Intel prepares a patch to address crashing issues in its 13th and 14th-generation Raptor Lake CPUs, more information about the processors' failure rates is emerging. Some companies ...

Valve says that Brexit is behind a temporary hold to its Index RMA process in the UK. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Valve ...

I just sent a Radeon 9800 Pro card back to them that started doing weird things within a month's time. They said that once they received it, it would take 2-3 business days to check it and determine ...

If you're not from Switzerland or one of its surrounding states, it's likely enough that you've never heard of Digitec Galaxus. Despite that, the shop bills itself as the largest vendor of PC parts in ...

Had some bad drives lately. Drive 1 - advance RMA arrived reasonably quick, tested ok, no issues since Drive 2 - advance RMA supposedly shipped 4/20, no tracking # listed, has not arrived Drive 3 - ...