Customer feedback is the lifeblood of retail and restaurant success. In a fiercely competitive market, understanding customer preferences, needs and pain points is paramount. Feedback helps businesses ...

LONDON, July 3, 2025 /PRNewswire/ -- The Customer Engagement Summit, Europe's premier event for customer engagement professionals, returns for its 14th year at the landmark Evolution London. This year ...

The Customer Support Summit London will take place on December 3–4, 2025, at the InterContinental London at the O2 in London. This summit brings together senior support leaders and customer success ...

The summit agenda has been meticulously crafted to guide attendees through the complete customer intelligence journey, from foundational data collection to advanced real-time decision-making. Through ...

The CEM Africa Summit 2025 is set to redefine the future of customer experience (CX) by placing Artificial Intelligence (AI) at the heart of the conversation. With the rapid evolution of AI ...