Take a look at your business. Do you suspect your customer service needs improvement? If so, there’s no need to panic. If you can recognize where your organization is falling down, you can implement ...
PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...
Any company can claim to be committed to customer service excellence—and most companies do make this claim. Yet far fewer companies follow through, beyond slapping a “Customers Are Number 1!” poster ...